Our products are primarily available exclusively online via our official shop at kwiokids.com. Exception: Stationary trade in Cologne. Two of our most popular products - the KWIO BAGG school rucksack and the KWIO TIKK children's watch - are also avai
Ordering from KWIO Kids is simple and intuitive. Just follow these steps to get your favorite products quickly and safely delivered to your home:. 1. Select a productBrowse categories: Visit our website at kwiokids.com and choose the desired product
At KWIO Kids, we offer fast and reliable shipping with DHL to Germany and Austria. Shipping costs. - Free shipping: Shipping is free for orders over €50. - Flat-rate shipping fee: For orders under €50, we charge a flat-rate shipping fee of €2.90. All
At KWIO Kids, we ship your order quickly and reliably with our shipping partner DHL. Delivery timesGermany: 3 to 5 business daysAustria: 4 to 6 business days. Available items are shipped on the next business day after we receive your order. Shipping
As soon as your order has been shipped by KWIO Kids, you will receive a shipping confirmation via email. This email contains a tracking link that allows you to check the current status of your delivery at any time. Tracking with DHLKWIO ships all ord
At KWIO Kids, we place great importance on fast and reliable shipping. However, in rare cases, delays may occur. Standard delivery timesGermany: 3 to 5 business daysAustria: 4 to 6 business days. Available items are shipped with DHL on the next busin
At KWIO Kids, we ship your order as quickly as possible to ensure short delivery times. For this reason, changes to the delivery address after the order has been placed are only possible in exceptional cases. What you can do. Not shipped yet?If you r
If your order is taking an unusually long time to arrive or is marked as delivered in the tracking system but you haven’t received it, an investigation may be necessary. Who can request an investigation?Please note that only the sender (in this case,
If you’ve placed a pre-order with KWIO Kids, it means that the item is currently out of stock but has already been reserved for you. As soon as the item becomes available, your order will be processed and shipped. Shipping InformationShipping provide