Returning a product at KWIO is easy and hassle-free if it doesn't fit or you're simply not happy with it. Here's how it works:. Use our return portalJust visit our return portal:👉 Retourenportal. Enter your order number & email addressUse the same e
You can return products within 30 days of receiving your order – no stress, no hassle. Please make sure:Items must be unused and in original condition so we can restock them. To start your return:👉 Retourenportal. We’ll cover the return shipping cos
Want to switch to a different color or version? No problem – here’s how:. Important:At KWIO, exchanges are always handled as a return followed by a new order. That means:. Return your original product easily via our returns portal:👉 Retourenportal.
Oh no, your product arrived damaged? We're really sorry about that!. Here’s what to do:. Take a photo of the damaged item and – if applicable – the packaging. Reach out to us via our contact form or by email: [email protected]. We’ll find a quick
Once your return has been received and checked, we’ll usually issue your refund within 5 business days. The refund will always be made via the same payment method you used during checkout (e.g. credit card, PayPal or Klarna). Important: Depending on