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What should I do if the watch doesn't fit?
If the KWIO TIKK or TAKK doesn’t fit your child properly - no worries! We’ve got a simple solution. 1. Check the fitBoth watches come with a double-sided adjustable Velcro strap (FLAPP for TIKK, ZAPP for TAKK), which flexibly adapts to both slim and
Can I exchange the watch for a different color?
Yes, you’re welcome to exchange your KWIO watch for a different color – simply return your original order and place a new one in your preferred color. Here’s how the color exchange works:. 1. Register your returnGo to our returns portal:👉 https://kw
Is there a warranty or repair option?
Yes, all KWIO watches come with a statutory warranty of 2 years from the date of purchase. Within this period, we’ll support you if a defect occurs that was not caused by improper use. What does the warranty cover?. Manufacturing or material defects