Payment & vouchers
What payment methods do you accept?
At the KWIO online shop, you can pay easily and securely using the following methods:. PayPal. Credit card (Visa, Mastercard). Klarna (Pay now, Pay later, or Installments). All payments are processed through encrypted payment providers – safe, fast a
My discount code isn't working – what can I do?
Sometimes a discount code just won’t work – we’re sorry! Here are a few things you can check:. 1. Check the spellingMake sure you’ve entered the code exactly as shown – without spaces, typos, or special characters. 2. Check the validityMany codes are
How do I redeem a discount code?
Got a discount code? Awesome! Here’s how to use it:. 1. Add your favorite items to the cartBrowse the shop and add the products you like to your cart. 2. Go to checkoutClick on your cart and proceed to the checkout page. 3. Enter your discount codeYo
How does payment by invoice work?
At KWIO, you can conveniently pay by invoice – powered by our partner Klarna. Here’s how it works:. 1. Select your items and go to checkoutAdd your favorite products to the cart and proceed to checkout. 2. Choose “Klarna – Pay by invoice”In the payme
When will my account be charged?
That depends on the payment method you choose:. 1. Credit CardYour account is charged immediately at checkout. 2. PayPalYou’ll be charged right after your order is confirmed via your PayPal account. 3. Klarna – Pay by InvoiceYou are not charged immed
As a customer from Switzerland – can I get the German VAT refunded?
We do not offer a refund of German VAT as a general rule. If you export your purchase to Switzerland, please email us with your order number at [email protected] – we will review your case individually. In any case, we need the original invoice st