My discount code isn't working – what can I do?Updated a month ago

Sometimes a discount code just won’t work – we’re sorry! Here are a few things you can check:

1. Check the spelling
Make sure you’ve entered the code exactly as shown – without spaces, typos, or special characters.

2. Check the validity
Many codes are only valid for a limited time. Please check if the code might have expired.

3. Review the terms
Some codes apply only to specific products or require a minimum order amount. Double-check the conditions of your code.

4. Code already used
Some codes are one-time use per customer. If you've used it before, it won't work again.

5. No double discounts
Discount codes cannot be combined with other promotions.

Still not working? Our customer service team is happy to help! Just get in touch via our contact form or by email.