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Bestellung & Umtausch

How do I order a replacement strap?

Ordering a replacement strap is easy:. Visit our online shop:You’ll find the straps here:– FLAPP strap for the TIKK– ZAPP strap for the TAKK. Choose your favourite color:Click on the color you want and add the strap to your cart. Proceed to checkout:

Can I exchange a strap for another color?

Yes, you can exchange your strap for another color – as long as it's unused and in its original packaging. Go to our return portal:👉 KWIO Return PortalEnter your order number and email address. Select “Exchange”:Choose the exchange option and the re

Can I order multiple straps at once?

Yes, you can easily order multiple straps at once. Simply choose your preferred colors and quantities in our online shop and add them to your cart. Note:All straps will be shipped together depending on stock availability. If one strap has a longer de

Can I buy the strap in a physical store?

Our FLAPP and ZAPP straps are primarily available through our online shop. Additionally, they are also stocked at Ortloff in Cologne:. Ortloff – Schreibkultur & PapeterieZeppelinstraße 450667 Cologne, Germany. We recommend checking availability with