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Return & exchange
What if the BAGG doesn’t fit?
Your child tried the BAGG and it doesn’t fit as expected? No problem—at KWIO, returning the backpack is simple and hassle-free. 2-month return policyYou have 2 months from the date of delivery to return the BAGG—free of charge and without giving a re
Can I exchange the BAGG for a different color?
Yes, you can easily exchange the BAGG for a different color—completely risk-free. Here’s how the exchange works:. Return the BAGG:Send the BAGG back to us within 2 months of receiving it, free of charge. Just use our returns & complaints portal. Plac