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My account & customer area

How do I register?

Registering with KWIO is quick and easy:. Go to our website: www.kwiokids.com. Click the user icon (👤) at the top right. Enter your e-mail address and the code we have sent to it. Confirm your information – and you're done!. With your personal accou

I forgot my password – what now?

At KWIO, you don’t need a password!. To log in, simply enter your email address in the “My Account” section. You’ll automatically receive a login code by email. With this one-time code, you can securely and easily access your account – no password re

How can I change my address or email?

Want to update your delivery address or email? It’s easy!. Here’s how:. Click on the user icon (👤) at the top right of www.kwiokids.com. Log in with your email address – you’ll receive a one-time login code by email. Once logged in, you can update y

How can I view my orders?

Want to check your past orders or track a current one? Here’s how:. Go to www.kwiokids.com and click the user icon (👤) in the top right corner. Enter your email address. You’ll receive a one-time login code by email – enter it to access your account

How can I have my customer data deleted?

Want us to delete your customer data? We’re sorry to see you go – but of course, we respect your decision!. Simply send us a short message at:📧 [email protected]. As soon as we receive your request, we’ll take care of it. You’ll get a confirmatio

How can I unsubscribe from the newsletter?

Don’t want to receive our emails anymore? No worries!. Just click the “Unsubscribe” link at the bottom of any KWIO newsletter. It only takes a second, and you’ll be removed from our mailing list. Prefer a personal touch? You can also send us a quick