I didn’t receive an order confirmation – what should I do?Updated a month ago

You should normally receive an order confirmation email right after placing your order. If it’s missing, here are a few possible reasons:

• There was a typo in your email address

• The confirmation ended up in your spam or promotions folder

• The checkout wasn’t completed successfully

First, check your spam or promotions folder. Still nothing? Just reach out to us via our contact form or email us at [email protected] – we’ll sort it out quickly for you.